Train the Gifted

September 3, 2007

Elkhonon Goldberg (egneurocog @aol.com) is a clinical professor of neurology at New York University School of Medicine and the director of the Institute of Neuropsychology and Cognitive Performance in New York.

In the past, neuropsychologists were mostly concerned with cognitive impairment. Today, they are increasingly interested in the biological underpinnings of cognitive differences in people without impairments–including differences in people’s emotional intelligence.

Emotional intelligence can be learned, to a degree. It’s like mathematical or musical ability. Can you become a musician if you lack natural aptitude? Yes, you can, if you take lessons and practice enough. But will you ever be a Mozart? Probably not. In the same way, emotional intelligence develops through a combination of biological endowment and training. And people who don’t have that endowment probably won’t become deeply emotionally intelligent just through training. Trying to drum emotional intelligence into someone with no aptitude for it is an exercise in futility.

I believe the best way to get emotionally intelligent leaders is to select for people who already show the basic

qualities you want. Think about it: That’s how athletic coaches operate. They don’t just work with anyone who wants to play a sport; they train the naturally gifted. Business managers should do the same.

How do you identify the naturally gifted? I’d say you have to look for those with a genuine, instinctive interest in other people’s experiences and mental worlds. It’s an absolute prerequisite for developing emotional intelligence. If a manager lacks this interest, maybe your training resources are better directed elsewhere.

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